Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

• Name
• Email address
• Phone number
• Business name
• Google Business Profile link
• Payment information (processed via third-party providers)

b. Automatically Collected Information

• IP address
• Browser type
• Device information
• Usage data (pages visited, actions taken)

2. How We Use Your Information

• Provide and operate the ReviewPatrol service
• Send review requests on your behalf
• Communicate with you about your account
• Process payments
• Improve our services
• Provide customer support

3. SMS & Email Communications

By using our service, you consent to receive:

• SMS messages related to review requests and service updates
• Emails related to onboarding, billing, and support

You may opt out at any time by replying “STOP” to SMS or using the unsubscribe link in emails.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties to operate our service, including:

• CRM and automation platforms (e.g., GoHighLevel)
• Payment processors (e.g., Stripe)
• Messaging providers (SMS and email delivery)

These providers are contractually obligated to protect your data.

5. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

7. Your Rights

You may request to:

• Access your data
• Update or correct your data
• Delete your data

8. Third-Party Links

Our service may contain links to third-party platforms, such as Google. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Us